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15% off selected Cavin & mQuvée fridges →

For a limited time, enjoy 15% off the Arctic Collection by Cavin and the WineExpert range by mQuvée. Offer valid until 30 July.

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ShopWine cellarCombined wine and beer fridgeDrink fridge

15% off selected Cavin & mQuvée fridges →

For a limited time, enjoy 15% off the Arctic Collection by Cavin and the WineExpert range by mQuvée. Offer valid until 30 July.

Purchase Information

Welcome to our purchase information for wine coolers & cabinets. Below you will find payment and delivery terms, as well as other useful information to be aware of before making your purchase. If you have any questions, you are always welcome to contact our customer service– we are happy to help!

Purchase Information

Welcome to our purchase information for wine coolers & cabinets. Below you will find payment and delivery terms, as well as other useful information to be aware of before making your purchase. If you have any questions, you are always welcome to contact our customer service– we are happy to help!

01

Terms & Conditions

At Winestoragecompany.co.uk we sell range cookers and appliances from mQuvée, Cavin and more. We have extensive expertise in the industry and a comprehensive service network, meaning we can assist you with everything from delivery enquiries to the installation of gas cookers and LPG cylinders in your home. If you are interested in a product that is not currently part of our range, you are always welcome to contact our experts.

These terms and conditions apply to all purchases made via this website. By completing a purchase, you accept these terms. The agreement is entered into with Lindström & Sondén AB, company registration number 556762-7392, VAT-Number GB220110003, Havsbadsvägen 1, 262 63 Ängelholm, Sweden.

02

Payment Options

We offer a range of secure and convenient payment options to make your purchase as simple as possible. Below you’ll find information about the available payment methods, along with any terms and conditions that apply to each option.

By clicking “Send order” at checkout, the purchase is finalised and you accept payment responsibility for the order. For online orders, an automatic order confirmation will be sent by email with details of your purchase. We reserve the right for items to sell out and will inform you by email if this occurs.

03

Pricing Information

We want to make shopping with us as simple as possible. Below, you'll find information about how prices are displayed on our website, what is included in the listed price, and how limited-time offers and promotions are applied.

All the prices we display include VAT and shipping (orders over £100) within Mainland England and Wales. For more info regarding deliveries please contact our custom service team.

04

Delivery Information

We offer two types of delivery depending on the weight of the product. Smaller items, such as accessories up to 20 kg, are delivered to the nearest collection point via Parcelforce or similar carriers, while larger products are shipped with NX or RBC and delivered directly to your home.

All orders within mainland England and Wales are delivered from our UK warehouse. If a product is not available in the UK, it may be shipped from our main warehouse in Sweden. If you would like to know which delivery method applies to your order, please contact our customer service.

For home deliveries, goods are delivered to the boundary of your property on a drivable road. If you live in a flat, delivery is normally made to the main entrance at ground level. If access is restricted (e.g. locked gates or barriers), delivery will be made as far as the road allows.

Please note that standard delivery does not include carrying the product indoors, upstairs, or into basements unless a carry-in service has been arranged. All wine coolers are delivered fully assembled.

05

Warranty

We provide a warranty on certain products. Information about which products are covered and what the warranty includes is stated here as well as in the respective product descriptions on the website. The warranty covers defects attributable to manufacturing or material faults. It does not cover normal wear and tear, nor damage or faults caused by incorrect use, insufficient or lack of maintenance, or installation not carried out in accordance with the instructions in the accompanying manual.

06

Complaints

For more information about how we handle complaints and the terms that apply, please see our Returns & Complaints guide.

07

Right of Withdrawal

You have the legal right to cancel your purchase within 14 days from the day you, or someone on your behalf, receive the product purchased via the website. In simple terms, this means you can cancel your purchase within 14 days of receiving the goods. The product does not need to be returned within these 14 days, but you must notify us within this period.

Custom-made products are excluded from the right of withdrawal, as they are manufactured according to your specifications and have a clear personalised character.

08

Returns

We want you to feel confident when shopping with us, which is why we offer the option to return products in accordance with the terms and conditions set out below. Here, you'll find information about our returns process, as well as details of the conditions that apply to returns and refunds.

You are responsible for the return shipping cost. The cost will be deducted from your refund.

09

Recycling of old appliances

In accordance with legal requirements, consumers must dispose of electrical and electronic equipment separately from household waste. Batteries and lamps that can be removed must also be disposed of separately.

When purchasing a new electrical or electronic appliance, you have the option to have your old appliance collected free of charge. If you would like your old appliance to be collected at the time of delivery of the new product, please inform us in advance by contacting our customer service.

Please ensure the old appliance is packed and returned on the pallet at delivery. For logistical reasons, collection may take place on a different day than the delivery and will be arranged separately, typically from the kerbside.

It is your responsibility to remove any personal data from the appliance before disposal.

Customer Service

Need help?
Get expert guidance before purchasing.

012 76 90 50 35, Mon-Fri 8-16
info@winestoragecompany.co.uk

Our experienced customer service team is ready to assist you every step of the way, carefully considering your cooking needs, space requirements, and budget to help you choose a high-quality stove that’s the right fit for your home.